Data Protection

5bdk's Privacy Policy

Learn with full transparency about how your personal information is collected, stored, and used.

Introduction & Scope of Policy

Effective Date: 1 January 2026

5bdk is a trusted online betting and gaming platform in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains how 5bdk collects your personal information, why it is collected, how it is stored, and when it is used.

This policy applies to 5bdk's website, mobile platform, and other digital services. By using our services, you are considered to have agreed to the terms of this privacy policy. If you have any questions about this policy, please contact our support team.

We regularly review and update our policy. We will notify you in advance of any significant changes. The most recent effective date will always be shown on this page.

What Information We Collect

2.1 Information You Provide

When you create an account or use services at 5bdk, the following information may be collected:

  • Full name and date of birth (for age verification — to confirm 21+)
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for identity verification)
  • Financial transaction details (bKash, Nagad, Rocket, Upay or bank account information)
  • Gaming activity history and preferences

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Session duration and click patterns
  • Information collected through cookies and similar tracking technologies
  • Referral source (where you came from before reaching our site)

Purpose of Using Information

5bdk uses your personal information for the following purposes:

Account Management: Your identity and age are verified to create, validate, and keep your account secure.
Payment Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
Security & Fraud Prevention: Detecting unauthorized access, fraudulent activity, and account misuse.
Customer Support: Providing the support team with the necessary information to resolve your issues and review complaints.
Platform Improvement: Using analytical data to improve the user experience and quality of service.
Communication: Sending important account-related notifications, transaction confirmations, and policy change updates.
Responsible Gaming: Identifying excessive gaming behavior and providing relevant support.

Data Storage & Security

4.1 Data Storage Method

5bdk stores your information using industry-standard security measures. Our servers are protected by SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between you and our servers encrypted.

We conduct regular security tests and apply the latest technology to protect data. Your password is stored using one-way encryption (hashing), so no one can read it.

4.2 Data Retention Period

We may retain your information for as long as your account is active and for any period required to comply with applicable legal and regulatory obligations. Financial transaction records may remain stored for a set period even after an account is closed.

If you request deletion of your information, we will process that request within a reasonable time unless a legal obligation requires us to retain it.

4.3 Security Measures

  • 256-bit SSL encryption technology
  • Two-Factor Authentication support
  • Regular security audits and vulnerability testing
  • Real-time monitoring to detect suspicious activity
  • Restricted access controls — only authorized staff can access data

Sharing Information with Third Parties

5bdk never sells your personal information. However, information may be shared to a limited extent in the following circumstances:

Payment Processors: With bKash, Nagad, Rocket, Upay, and bank transfer service providers — only the information necessary to complete a transaction.
Legal Requirements: To comply with court orders, government investigations, or applicable legal directives.
Technology Partners: Technology service providers required to operate the platform — they are bound by strict confidentiality agreements.
Security Purposes: With regulatory authorities to take action against fraud or money laundering.

Outside the above cases, your information will not be shared with anyone without your explicit consent.

Cookie Policy

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. 5bdk uses cookies to:

  • Maintain your login status and session
  • Remember your preferences and settings
  • Monitor and improve platform performance
  • Assist with security verification and fraud prevention

6.2 Types of Cookies

  • Essential Cookies: Required for the core functions of the platform — these cannot be disabled.
  • Functionality Cookies: For your preferences and personalized experience.
  • Analytics Cookies: For analyzing overall usage patterns — they do not directly reveal your identity.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

Your Rights & Controls

As a 5bdk user, you have the following rights:

Right to Access: You may request to know what information we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete information about you.
Right to Erasure: In certain circumstances, you may request deletion of your information.
Right to Object to Processing: You may object to your information being used for specific purposes.
Right to Data Portability: You may request a copy of the information you provided in a structured format.

To exercise these rights, email us at [email protected]. We will process your request within a reasonable time.

Protection of Minors

5bdk strictly prohibits providing services to anyone under the age of 21. This platform is operated exclusively for users aged 21 and above.

Identity verification is required during registration to confirm age. If any minor creates an account using false information, that account will be closed immediately and any transactions will be considered void.

We never intentionally collect personal information from anyone under the age of 18. If you believe a minor is using our services, please let us know.

Policy Changes & Updates

5bdk may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

  • A notification will be sent to your registered email address
  • An update notice will be shown when you log in to the platform
  • The "Effective Date" on this page will be updated

Continuing to use the service after a change is made will be considered your acceptance of the new policy. We therefore recommend checking this page regularly.

Contact Us

If you have any questions, concerns, or rights-related requests regarding this privacy policy, please contact our data protection team:

Live Chat:
Support available 24/7 in Bengali and English

Our support team is always ready to assist with any privacy-related request. Your trust and confidence in 5bdk is our most valued asset.